In the fast-evolving world of digital communication where social media posts come and go in seconds and online updates compete for attention the community newsletter quietly holds its ground. Whether printed and delivered to your doorstep or landing neatly in your inbox, newsletters remain one of the most trusted and accessible tools for community engagement.

At The Works, Corrimal, a major urban renewal project located at 27 Railway Street, communication with the local community isn’t just a checkbox, it’s a core part of the project’s vision. That’s why the team behind the development has launched a dedicated publication: The Works Community News.

But what makes newsletters like this so effective? And why are they still at the heart of meaningful community engagement? Well let’s break it down:

1. Consistent Communication Builds Trust

Newsletters offer a dependable way for projects to engage with the public. Regular updates provide clarity around what’s happening on the ground, helping to demystify planning processes and give the community a voice. This rhythm of communication not only builds familiarity, but also reflects a genuine commitment to transparency.

2. All the News in One Place

From project milestones to event announcements and community features, newsletters bring diverse updates together in one digestible format. Instead of scattering information across different platforms, a well-structured newsletter delivers a clear, cohesive narrative making it easier for residents to stay informed and engaged.

3. Digital and Print Accessibility for All

Recognising that not everyone gets their information online, The Works Community News is available in both print and digital formats. On 26 July, the first issue was letterbox dropped to 366 nearby households, ensuring that residents of all ages and digital skill levels have access to reliable updates. Pop-up information stalls and physical deliveries also create face-to-face opportunities for conversation, strengthening the sense of community.

4. A Platform for Action and Involvement

Whether it’s a call to complete a community survey, attend a local event, or share feedback, newsletters make it easy for people to take the next step. With direct links, QR codes, and clear contact details, this format becomes a powerful call-to-action platform that promotes real participation in shaping local outcomes.

5. Building a Shared Local Identity

Beyond updates, newsletters are a space for storytelling where local voices, community initiatives, and neighbourhood pride can be spotlighted. For Corrimal, that means not just sharing what’s happening with The Works, but also celebrating the broader Wollongong community and its values.

Spotlight on The Works Community News: A BROOKS-Led Initiative in Corrimal

Spearheaded by BROOKS Community Engagement, the newsletter is more than just a project update, it’s a strategic tool designed to build trust, promote transparency, and foster lasting relationships between developers and the community. Appointed as the project’s dedicated community liaison, BROOKS is leading the way in connecting Corrimal residents with timely, accessible, and relevant information.

Each edition of the newsletter delivers clear and consistent updates on construction milestones, planning progress, local events, and community stories. By balancing technical updates with local insights, BROOKS helps ensure that residents are not only informed, but also genuinely involved in shaping their neighbourhood’s future.

This work reflects BROOKS’ broader capability in supporting inclusive, place-based engagement strategies that strengthen social licence, reduce project risk, and create enduring value for all stakeholders.

Looking to build genuine community connection around your next project?

Whether you’re launching a new development, refreshing a strategic plan, or connecting with local voices, BROOKS is here to help you build stronger, more inclusive communities.

Let’s start the conversation: info@brookscommunityengagement.com.au

Wanting to learn more? Check out of Engagement Spotlight here